Support

Product help and support resources for MDBG Chinese Reader

Guides and documentation

Guides and documentation

 

The new Settings guide shows you how to tailor Chinese Reader 6 for your needs. Other helpful guides are for installation and basic operations. Legacy guides for Chinese Reader 5 are also available.  View documentation

 
MDBG FAQs

Frequently Asked Questions

 

View answers to the most popular questions on browsers (Microsoft IE, Google Chrome, Mozilla Firefox) and interoperability issues (Windows XP).

 
MDBG support resources

Resources

 

Add powerful new resources to Chinese Reader: Chinese font, voice, dictionaries (Chinese-German, Chinese-French) and more.

 
MDBG community forum

Community forum

 

Read tips from other users. Post your question or comment for Chinese Reader 6. Legacy support for Chinese Reader 5 is still available.

 

Top issues

1. Entering a license key into the License Manager. More
2. Upgrade to Chinese Reader 6. More
3. Google Chrome 18.
After Google "silently" upgrades your browser, re-start both Chrome and Chinese Reader. CR6 now support Chrome 18.
4. "Application cannot be started" error. More
5. Auto-translations and speech are not working. More
6. Browse legacy support resources for Chinese Reader 5. More

Feedback

 

Questions or comments? Send feedback directly from Chinese Reader. From the main window, click Help > Send feedback or send us email.

Do you use Mac OS X? Check out our Mac OS X software